Phone: +49 2501 - 9 78 58 80 (Monday - Friday, 09 am - 5 pm CET)
Contact: support[at]didactum-security.com
Our competent sales team is looking forward to your call!

RMA Request Form

If have technical problems with the networked monitoring products and you would like to return an item, you will need a RMA number (return merchandise authorization), which you will receive from us. Please do only return products, that you purchased directly from Didactum. If you originally purchased your product at a local dealer, please contact this dealer for support.

Please fill out below RMA form completely. You will receive from our technical support team an RMA number. This RMA number must be shown on the address label of your package. Returns without RMA number will not be accepted by our technical staff.

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RMA Request Form
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